Store Policies
PURCHASING FIREARMS ONLINE
It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase. Persons must be 21 years of age to purchase a handgun, and 18 years of age to purchase a long gun.
RETURNS
If you're not pleased with your purchase and would like to return it, please contact us at mail@theoutpostarmory.com to let us know that you're doing so.
All we ask is that you return the item in its original packaging with a copy of your receipt.
Non-returnable products include Ammunition and Firearms. All products must be in the original packaging and not used or damaged, A restocking fee may apply to some items.
USED FIREARMS
Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.
CANCELING ORDERS
Once your order has been placed, and your credit card has been processed, a cancelation fee of 10% will be assessed to your refund.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Persons must be 21 years of age to purchase a handgun, and 18 years of age to purchase a long gun. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
FFL TRANSFERS ONLY AFTER TICS APPROVAL
We only transfer firearms after receiving approval from the state Instant Criminal Background System, known as the Tennessee Instant Check System (TICS). Once we receive an approval from the system, we will complete the transfer. However, if we receive a denial, or conditional proceed we will not transfer the firearm. It is important to note that we do not have any control over the length of time it takes for the background check to be completed. The approval or denial is provided to us by the system, and we must adhere to its determination. In some cases, the system may require additional review, which could result in a delay in the transfer. We appreciate your patience in these situations and assure you that we will do everything we can to facilitate the transfer process as quickly and efficiently as possible.
SECURE TRANSMISSION
All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
ORDER FULFILLMENT
All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
ONLINE PRICE & DESCRIPTION ERRORS
Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
AMMUNITION PURCHASES
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
MAGAZINE PURCHASES
Firearm magazine restrictions in your location may have changed. It is your responsibility to know the magazine restriction laws and magazine capacity laws in your area. If you purchase magazines that are unable to be shipped to your area due to local laws, you will be assessed a 10% restocking fee to your refund.